> ## Documentation Index
> Fetch the complete documentation index at: https://docs.roxom.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Accepted documents for identity verification

> Find out which ID documents are accepted for Roxom KYC verification and get tips for submitting clear, valid photos.

To complete your **KYC (Know Your Customer)** verification at Roxom, you’ll need to upload a valid identification document. The sections below cover everything you need to know.

***

## Who can complete KYC at Roxom?

* You must be **18 years or older** to register and verify your identity.
* You'll need to provide one of the following valid documents:
  * **Passport**
  * **National Identity Card (DNI)**

***

## Important guidelines for your document

To ensure your verification goes smoothly, make sure that:

* **The document is clearly visible and readable** (no blurriness, glare, or shadows).
* **The document is valid and not expired**.
* **All four corners of the document are visible** in the photo.
* **The information is complete and matches your account details** (name, date of birth, etc.).
* The photo is in **color** (black and white copies won’t be accepted).

For **passports**, ensure the entire identification page (with your photo and personal details) is visible. **For ID**, both the **front and back sides** may be required, depending on your country.

***

<Tip>
  ### Tips for taking a good photo

  * Use a **flat surface** and good **natural lighting**.
  * Avoid reflections or covering any part of the document with your fingers.
  * Make sure the text and photo on the document are **crystal clear**.
</Tip>

***

## Need help?

Still have questions? You can speak to **Roxy**, our AI support assistant, available 24/7 in the chat bubble at the bottom right of your screen.

You can also contact our support team directly at [help@roxom.com](mailto:help@roxom.com).

***

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