> ## Documentation Index
> Fetch the complete documentation index at: https://docs.roxom.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Restricted countries and nationalities

> Find out whether you can use Roxom based on your nationality or country of residence.

To comply with applicable laws and regulations, Roxom applies **two different types of restrictions**:

1. **Restrictions based on your country of residence (where you live)**
2. **Restrictions based on your nationality or passport (citizenship)**

These are evaluated separately during verification (KYC).

<Info>
  **Important distinction**

  * If a country is restricted **by residence**, you can't use Roxom **only if you currently live there**.
  * If a country is restricted **by nationality**, you can't use Roxom **regardless of where you live**.

  Being born in a restricted country does **not** automatically make you ineligible.
</Info>

## How eligibility is determined

Eligibility is determined during verification (KYC) based on:

* **Your verified country of residence**
* **Your nationality / passport**

Both are checked independently.

***

## Restricted countries by residence

If you **currently live** in any of the following countries, you won't be able to register or use Roxom.

However, **being born in one of these countries does not make you ineligible** if you now reside elsewhere and your nationality is not restricted.

* Afghanistan
* Angola
* Australia
* Belarus
* Central African Republic
* China
* Congo (Democratic Republic of the)
* Cuba
* Ethiopia
* Haiti
* Iran
* Iraq
* Ivory Coast (Côte d'Ivoire)
* Kenya
* Lebanon
* Libya
* Mali
* Myanmar
* Nicaragua
* North Korea
* Russia
* Somalia
* South Sudan
* Sudan
* Syria
* Ukraine
* United States of America
* Venezuela
* Yemen
* Zimbabwe

***

## Restricted nationalities by passport or citizenship

If you **hold a passport or nationality** from any of the following countries, you are **not eligible** to register or use Roxom, **even if you live in a supported country**.

* Afghanistan
* Angola
* Belarus
* Central African Republic
* Congo (Democratic Republic of the)
* Cuba
* Ethiopia
* Haiti
* Iran
* Iraq
* Ivory Coast (Côte d'Ivoire)
* Kenya
* Lebanon
* Libya
* Mali
* Myanmar
* Nicaragua
* North Korea
* Russia
* Somalia
* South Sudan
* Sudan
* Syria
* United States of America
* Venezuela
* Yemen
* Zimbabwe

***

## Why are there restrictions?

Roxom complies with applicable sanctions, anti-money laundering (AML), and other regulatory requirements to maintain a secure and lawful trading environment.

***

## Need help?

Still have questions? You can speak to **Roxy**, our AI support assistant, available 24/7 in the chat bubble at the bottom right of your screen.

You can also contact our support team directly at [help@roxom.com](mailto:help@roxom.com).

***

## Related articles

<CardGroup cols="2">
  <Card title="Accepted documents for identity verification" href="/help-center/kyc/accepted-documents-for-identity-verification">
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  <Card title="How to Complete Your Account Verification (KYC)" href="/help-center/kyc/how-to-complete-your-account-verification-kyc">
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