> ## Documentation Index
> Fetch the complete documentation index at: https://docs.roxom.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Report suspicious activity

> Report suspicious transactions, phishing attempts, or unauthorized activity. Information for law enforcement agencies on how to submit official requests.

Roxom's Financial Crime Prevention team monitors transactions, investigates suspicious activity, and acts on reports from users. If something doesn't look right, report it here.

## How we keep the platform safe

Roxom does not voluntarily disclose user information to third parties. Disclosure is only made where required by a valid legal order or permitted under applicable AML/CFT regulation.

* **AML/CFT compliance**: Roxom operates under AML/CFT frameworks in El Salvador and the Seychelles. Our team reviews transactions in real time and screens users and counterparties against international sanctions lists.
* **Continuous monitoring**: We monitor transaction patterns continuously. Unusual activity is flagged and reviewed before it escalates. All users and transactions are screened against global sanctions lists and politically exposed persons databases.
* **On-chain analytics**: We use on-chain analytics, powered by **TRM Labs**, to trace funds, identify high-risk counterparties, screen for darknet activity and stolen funds, and detect patterns associated with financial crime.
* **Crime prevention**: Roxom's Financial Crime Prevention team monitors transactions, investigates suspicious activity, and acts on reports from users. Reports can be submitted anonymously.

## Report suspicious activity

Use [this form](https://form.jotform.com/260984835353063) to report a transaction, wallet address, or behavior you consider suspicious. You can also report:

* Phishing attempts
* Unauthorized account activity
* Communications impersonating Roxom

Reports can be submitted **anonymously**. Our team reviews every submission.

<Info>
  All reports are treated as confidential. Where required by law, Roxom may share information with competent authorities.
</Info>

***

## Law enforcement requests

<Warning>
  This section is for government authorities and law enforcement agencies only. Requests submitted through personal or non-institutional channels will not be processed.
</Warning>

Roxom cooperates with duly authorized law enforcement and judicial authorities in accordance with applicable law. We respond to lawful requests for user information, account data, transaction records, and asset freezing or transfer orders.

* All requests must use an **official institutional email address**
* Requests via personal email, social media, or unofficial channels will not be accepted
* Roxom does not voluntarily disclose user information, disclosure only occurs where required by valid legal order

### Submit a request

Use [this form](https://form.jotform.com/260984695925678) to submit an official information request, asset freeze order, or judicial transfer instruction. Each form must be submitted separately per individual.

For transfer of frozen funds, include:

* A signed court order
* Full destination account details
* Valid identification of the account holder

Incomplete requests will not be processed. All submissions are reviewed by Roxom's legal and compliance team.

***

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