Before you begin
To access your deposit address, your account must be verified. If your Account Verification (KYC) is still pending, you won’t be able to make deposits yet.How to start a deposit
You can begin a deposit from two places:- From the Assets menu (top-right) → click Deposit
- From your Funding Account → click the Deposit button
Deposit flow
On the Deposit Crypto screen:- Select Coin BTC is the only available coin for deposits at this time.
- Select Network The network is fixed to Bitcoin (BTC) and cannot be changed.
- Confirm deposit details You’ll see your personal BTC deposit address and QR code.
- Roxom supports BTC addresses that start with: 1, 3, bc1q, or bc1p.
- Minimum deposit required: 0.000006 BTC
- Deposits are credited to: Funding Account
- Completion time: Requires 3 blockchain confirmations
- Estimated time to credit: ~30/40 minutes
Are there any deposit fees?
Roxom does not charge any fees for BTC deposits.However, your wallet or exchange may charge a network fee when sending the transaction. This fee is not collected by Roxom.When will my deposit be available?
As soon as Roxom detects the transaction in the Bitcoin mempool, it will show as Pending in the Recent Deposits section.
Your BTC will only be available to use once the transaction reaches 3 confirmations on the blockchain. Until then, it will be visible but not tradable or withdrawable.
Confirmation times depend on how busy the Bitcoin network is. It usually takes between 30 minutes and 1 hour, but may take longer during periods of high congestion.