Common scam patterns
What do all scams have in common?
Urgency. Every scam relies on getting you to act before you think. If anyone is pressuring you to decide fast, that pressure itself is the warning sign. Slow down.What should you never share?
Your OTP codes. No legitimate platform, exchange, or person will ever need them. Anyone asking for them is trying to access your account.Not sure if something is a scam?
Stop where you are and contact Roxom support directly through official channels before doing anything else.Basic security practices
Protect your email first
Since Roxom uses passkey and OTP-based authentication, your email is the most critical external dependency. Use a strong, unique password and enable 2FA.Secure your login: prefer a Passkey
Roxom recommends a Passkey as your strongest protection: itās phishing-resistant and tied to the realroxom.com, so it canāt be used on a fake site. If you canāt use a passkey, an authenticator app (Google Authenticator or Authy) is the next best option. Email OTP alone is the weakest, use it only as a fallback.
Double-check withdrawal addresses
Before confirming any withdrawal, verify the destination address carefully. Malware and scams can swap a copied address for the attackerās. Confirm the first and last characters, and when possible send a small test amount first.Keep everything updated
Most attacks exploit known vulnerabilities that patches already fix. Keep your devices, browsers, and apps updated.Be careful on public networks
Avoid accessing financial accounts on public Wi-Fi, or use a VPN if you have to.Always verify URLs
Attackers register domains that differ from the real one by a single character. Always check that youāre on exactlyroxom.com before authenticating.
Related articles
Impersonation & phishing
How to verify Roxom communications and avoid phishing.
How to secure your account
Set up passkey and authenticator app.