Crypto Deposits/Withdrawals

Step-by-step guide to deposit BTC, USDC, or USDT into your Roxom Funding Account.

Depositing crypto into Roxom is fast and secure. You can fund your account with BTC, USDC, or USDT. This guide walks you through the steps, requirements, and important details for each currency.

Before you begin

Your account must be verified to access deposit addresses. If your Account Verification (KYC) is still pending, you won’t be able to make deposits yet.

Supported currencies and networks

How to start a deposit

From the main navigation, click the Deposit button (top-right) to open the Deposit Crypto screen.

Deposit flow

1. Select coin

   Choose the currency you want to deposit: BTC, USDC, or USDT.

2. Select network

   • For BTC: the network is fixed to Bitcoin (BTC).
   • For USDC or USDT: choose between Polygon, Base, and Ethereum.
3. Confirm deposit details

   You’ll see your personal deposit address and a QR code. Copy the address or scan the QR code from your sending wallet.

   • BTC addresses start with: 1, 3, bc1q, or bc1p
   • USDC/USDT addresses are EVM addresses starting with 0x

   Below the address, you’ll find key details:

   • Minimum deposit required (e.g., 1 USDT)
   • Deposits credited to: Funding Account
   • Deposit completion: number of confirmations needed
4. Send funds from your wallet

   Initiate the transfer from your external wallet or exchange using the copied address. Double-check the address and selected network before confirming.

Here’s an example of the deposit screen when depositing USDT on Polygon:

Are there any deposit fees?

Roxom does not charge fees for crypto deposits. However, your sending wallet or exchange may charge a network fee when sending the transaction. This fee is not collected by Roxom.

When will my deposit be available?

As soon as Roxom detects the transaction on the network, it will appear as Pending in the Recent Deposits section.

Your funds become available once the transaction reaches the required number of confirmations for the selected network. Until then, the deposit is visible but not usable for trading or withdrawal.

All deposits go to your Funding Account

Regardless of the currency you deposit, BTC, USDC, or USDT, all funds are credited to your Funding Account. From there, you can transfer them to your Unified Trading Account (UTA) to trade. In the UTA you can swap BTC against crypto or tokenized equities with One-Click Trade (Swap), sell USDC for BTC or USDT, and buy or sell USDT against BTC. See Understanding your Roxom accounts to learn how these accounts work, or How to transfer funds for a step-by-step guide.

Compliance and protection

Roxom monitors all incoming deposits under strict anti-money laundering (AML) standards. If a deposit is flagged due to high-risk activity, it may be temporarily held or rejected as part of our Transaction Monitoring protocols.

Video guide

Need visual guidance? Watch this step-by-step video tutorial:

Need help?

Still have questions? You can speak to Roxy, our AI support assistant, available 24/7 in the chat bubble at the bottom right of your screen.

You can also contact our support team directly at help@roxom.com.

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Last modified on October 16, 2026