Before you begin
Your account must be verified to access deposit addresses. If your Account Verification (KYC) is still pending, you won’t be able to make deposits yet.Supported currencies and networks
- BTC
- USDC
- USDT
| Detail | Value |
|---|---|
| Network | Bitcoin (BTC) |
| Minimum deposit | 0.000006 BTC |
| Confirmations required | 3 |
| Estimated time | 30–60 minutes |
| Funds credited to | Funding Account |
Polygon Amoy, Base Sepolia, and Ethereum are all EVM-compatible networks. USDC and USDT share the same deposit address on each network, so you only need one address per network regardless of which stablecoin you send.
How to start a deposit
You can begin a deposit from two places:- From the Assets menu (top-right) → click Deposit
- From your Funding Account → click the Deposit button
Deposit flow
Select network
- For BTC: the network is fixed to Bitcoin (BTC).
- For USDC or USDT: choose between Polygon Amoy, Base Sepolia, and Ethereum.
Confirm deposit details
You’ll see your personal deposit address and a QR code. Copy the address or scan the QR code from your sending wallet.
- BTC addresses start with:
1,3,bc1q, orbc1p - USDC/USDT addresses are EVM addresses starting with
0x
- Minimum deposit required (e.g., 0.01 USDT)
- Deposits credited to: Funding Account
- Deposit completion: number of confirmations needed
For USDC/USDT deposits, the platform will display a reminder to verify you are sending the native token on the selected network. Always confirm the contract address before depositing.
Confirmation times by network
| Network | Confirmations required | Estimated time |
|---|---|---|
| Bitcoin (BTC) | 3 | 30–60 minutes |
| Polygon Amoy | 120 | Varies by network congestion |
| Base Sepolia | 30 | Varies by network congestion |
| Ethereum | 32 | Varies by network congestion |
Confirmation times depend on network congestion. During high-traffic periods, deposits may take longer than usual.
Are there any deposit fees?
Roxom does not charge fees for crypto deposits. However, your sending wallet or exchange may charge a network fee when sending the transaction. This fee is not collected by Roxom.When will my deposit be available?
As soon as Roxom detects the transaction on the network, it will appear as Pending in the Recent Deposits section. Your funds become available once the transaction reaches the required number of confirmations for the selected network. Until then, the deposit is visible but not usable for trading or withdrawal.All deposits go to your Funding Account
Regardless of the currency you deposit — BTC, USDC, or USDT — all funds are credited to your Funding Account. From there, you can transfer to your trading account to use as collateral.Compliance and protection
Roxom monitors all incoming deposits under strict anti-money laundering (AML) standards. If a deposit is flagged due to high-risk activity, it may be temporarily held or rejected as part of our Transaction Monitoring protocols.Video guide
Need visual guidance? Watch this step-by-step video tutorial:Need help?
Still have questions? You can speak to Roxy, our AI support assistant, available 24/7 in the chat bubble at the bottom right of your screen. You can also contact our support team directly at help@roxom.com.Related articles
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